Python Job: Applications Support

This position is for an experienced applications support resource that will be tasked to demonstrate technical and operational expertise in the Rates, Commodities, Currencies exchange and FX Options businesses of JPMorgan. This role requires working as part of Production Management team, which works closely with both Technology and Business partners to ensure the timely analysis and resolution of issues raised on a day to day basis. The businesses deals in a range of activities including trading of different financial instruments with the help of several integrated applications.

This role is part of the Macro Orion framework. The key success criteria are: day-to-day support of trade processing / risk / market data problems, application releases, management of crisis events and monitoring and hygiene.

Objectives

• Support global applications customers within the production environment, including an extensive and practical understanding of the application
• Maintain Global relationships with various other support teams as well as business users.
• Perform timely escalation of critical production environment incidents and proactively identify patterns of recurring incidents to improve service capabilities.
• Develop and utilize core tools and processes to perform daily function whilst improving day to day practices for the global production management group.
• Adopt a DevOps culture to accomplish final solutions to repetitive problems.

Responsibilities

• Work in an energetic, fast-paced, team-oriented environment.

• Interface with Business users as necessary for defining requirements and streamlining design.

• Modify and enhance existing system to incorporate new functionality and to optimize them for performance.

• Analyze and resolve technical and application problems.

• Provide production support by identify root cause and propose solutions.

• Establish working relationships with various application teams and key team members and across the technology organization as appropriate.

• Interaction with different business groups like Product Control, Finance, Market Risk, Front-office and Middle-office users.

• Must be self-motivated with the ability to work with minimal supervision.

Skills and Knowledge Required

• 5+ years of experience on applications/OS/infrastructure support

• Strong analytical skills.

• Client Oriented.

• Solid Organizational skills; detailed oriented and great reading comprehension.

• Capable of handling changes/uncertainty by quickly adapting to new processes.

• PL/SQL or SQL (good skills in writing SQL queries preferably in Oracle).

• Knowledge in Git, Unix, Linux, Groovy, Java,Python

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits. CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.

When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.